Dear Parents and Guarantors:
Like many of you, we are closely following the information being released from the Centers for Disease Control and health officials regarding COVID-19 (coronavirus). We wanted to notify you of the precautions we are taking to protect our residents and employees.
We remain open for business, but we closed our leasing office to walk-in residents and visitors this week. We will continue to have a reduced staff onsite to answer phone calls and emails, so please contact us if you need anything. Residents have been notified that if they are expecting packages, they will need to call ahead to schedule a time to pick it up during limited business hours.
As many schools are canceling classes or moving them to online platforms and residents are staying home throughout the day and night, the potential for larger gatherings in our amenity spaces and/or leasing office is higher than normal. For that reason, we made the difficult decision to close all amenity spaces this week in order to prevent the possible spread of COVID-19. Any communal laundry facilities will remain open as a convenience to the residents. However, we are asking that use is limited to 5 people or less at one time to respect social distancing.
Any maintenance requests will be completed on a limited basis, but emergency requests will continue to be handled as urgently as possible.
While we are not aware of any residents being positively diagnosed with COVID-19 at our community at this time, we may not be notified if this occurs due to federal laws prohibiting healthcare professionals from releasing this information. For that reason, we believe it is critical for us to take these additional measures now.
Peak Campus has created a website where we will share regular updates regarding any changes to your community and any additional precautions we are taking. This site is available here
We share your concern about the evolving COVID-19 situation and apologize for any inconvenience our adjustments may cause. However, we believe it’s critical at this time to follow the guidance of our healthcare officials and implement these measures.
Thank you for understanding.
The Team at Peak Campus